5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

Stephanie, as a representative of Heirloom Hourglass, was extremely helpful and understanding of our immediate needs. Her responsiveness to our queries is something we really appreciate. The hourglass was much bigger than what we had imagined, so perhaps having the dimensions mentioned on the website may help future customers. Perhaps we missed them on the website. Their attempt at eco-friendly packaging was also much appreciated. Highly recommended to make you ceremony personal and formal.

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

Heirloom Hourglass provided outstanding customer service and an amazing product. They worked with me to meet my deadline and we were able to have the Sand Ceremony during our wedding. The hourglass will be a cherished keepsake from our special day. I would recommend Heirloom Hourglass to anyone that is considering their products.

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

We ordered The Heart Stone and personalized it with silver pillars and the Two Hearts Become One closures that fit with our theme. It was truly beautiful and symbolized the time that we will share together. Every guest commented on how unique it was and a piece that we can keep for a lifetime.

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

This was a wonderful and most talked about addition to our Jamaican beach wedding. The hourglass is larger than I thought it would be. It came with a screen so we could screen the sand that we got married on to fill our glass and a lovely reading. We planned our wedding in a short amount of time and shipping was expedited to accomidate us. My questions were answered quickly and to my satisfaction. It was a pleasure to do business with this company and my hourglass is sure to be a treasured family heirloom.

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

Heirloom Hourglass was the one vendor I could count on to make my day special. Their products are superior quality, they are just breath takingly beautiful. I had a short deadline and they were able to meet it even though it was outside their standard delivery time. They stayed in communication with me all through the process. Very friendly and professional employees. The Heirloom Hourglass was truly the 'hit' of the wedding, it was awesome and everyone, including our Minister thought it was the most beautiful thing they had ever seen at a wedding. Thank you Heirloom Hourglass for making my special day truly special!

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

The hourglass ceremony was excellent. We still hear from people what a wonderful addition to the traditional wedding it was. We included not only the bride and groom but our children and parents too.

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

The hourglass was perfect! Such a wonderful piece of art, my husband and I will cherish it forever!

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

They provided wonderful, personal service. The quality of the hourglass was amazing. It was just beautiful. It provided a unique ceremony that everyone appreciated. I can't thank them enough for all there help with every detail of the hourglass!

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

The folks at Heirloom Hourglass are exceptional in service and quality. The Hourglasses are truly one of a kind and I would recommend them to or for anyone getting married or celebrating a special occassion.

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

Heirloom hourglass...would definitely recommend it! My daughter who is four and participated in filling it still is enchanted with the piece six months later and remembers fondly the ceremony. Beautiful piece and the customer service was very friendly, responsive and impressive!

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

Our hourglass was part of our wedding ceremony and we cherish it. It now sits on the fireplace mantle and gets much use. We look forward to our next dealings with Heirloom Hourglass.