Long's Jewelers 4.8 out of 5.0 4.9/5.0
60A South Ave, Burlington, MA 01803
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877-845-6647
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Overall Rating
Quality of Service:
   4.9 out of 5.0 (4.9/5.0)
Responsiveness:
   4.9 out of 5.0 (4.9/5.0)
Professionalism:
   4.9 out of 5.0 (4.9/5.0)
Value For Cost:
   4.7 out of 5.0 (4.7/5.0)
Flexibility:
   4.8 out of 5.0 (4.8/5.0)

 
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cmbrenna
Wedding: 10/11/2009
Reviews: 6
4.9
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)

They were perfect. We were greeted immediately and everyone was so helpful. We got a great price for two beautiful platinum rings.

Reviewed On:
11/13/2009

Services Used:
Jewelry

kati may and Tony
Wedding: 09/25/2009
Reviews: 9
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

This was the one and only place my fiance went to purchase wedding bands. Not only was the shopping an absolute breeze, but the prices were very reasonable.

My husband lost almost forty pounds in the months leading up to our wedding. And his band was a full size too big when we were wed...so we brought it back to Long's afterward to have it resized. They didn't charge us a cent to have it fixed...and it still looks like new!

Reviewed On:
10/25/2009

Services Used:
Jewelry

MuffinQueen
Wedding: 09/19/2009
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I cannot recommend the Burlington location highly enough. Mike and Michelle are great to deal with and were able to accomodate my crazy triathlon schedule. I alos ordered my husband's wedding gift from them with ease and professionalism that I think is unparalleled. They were both especially helpful in selecting our wedding bands and making sure they were exactly what we wanted. We also feel that we saved a lot of money on our bands versus other locations we had looked at. Overall an outstanding experience.

Reviewed On:
10/07/2009

Services Used:
Jewelry

bostonbride919
Wedding: 09/19/2009
Reviews: 10
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

My husband purchased my engagement ring at Long's in Burlington MA last year and we went back to purchase both wedding bands in Summer 2009. We have had such a great experience with service at Long's and the jewelry is top notch. I highly recomment Judd at the Burlington location for all of your jewelry needs!

Reviewed On:
10/14/2009

Services Used:
Jewelry

lct
Wedding: 10/12/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We had a great experience at Long's in Burlington, MA. They have a wide selection so we could find beautiful wedding bands in our price range. There was no pressure to buy the most expensive rings which was a welcome experience from other places.

Reviewed On:
10/28/2008

Services Used:
Jewelry

JEG
Wedding: 10/11/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Every branch of Longs that we went into was courteous, friendly and educative. The "Wedding Band Weekend" event was just what we needed to find rings that were just a little bit out of the ordinary. As a lesbian couple, we were pleased to be treated no differently from any other engaged couple. We felt good to buy something so special from this company.

Reviewed On:
10/25/2008

Services Used:
Jewelry

dstrombe
Wedding: 09/20/2008
Reviews: 5
4.8
out of 5.0
Quality of Service: 4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We got both the engagement ring and wedding bands at Long's. My engagement ring has diamonds going all around. After having it for 1 month, 3 of the small diamonds had fallen out. I was disappointed and wondering how good the quality was. I brought it back to Long's and they fixed it for free, no questions asked. They also checked to make sure all the prongs were tight and the settings were strong. I was initially disappointed in the quality, but they made up for it in service. They made it clear that keeping us happy was a priority and that they were very sorry the initial setting was not as good as it should have been. I went back often to have the ring cleaned and they always did so with a smile. A very friendly staff, eager to help.

Reviewed On:
09/27/2008

Services Used:
Jewelry

Melissa
Wedding: 08/08/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I absolutely love my wedding ring. I love that you can get free engraving on your ring as well!!

Reviewed On:
09/05/2008

Services Used:
Jewelry

gtpsraj
Wedding: 05/10/2008
Reviews: 3
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We ordered our wedding bands from Michelle at the Burlington location. We needed the rings, customized, in short order. She was able to get the rings we loved for a great price, and in the timeframe that we needed them. Definitely satisfied customer.

Reviewed On:
06/04/2008

Services Used:
Jewelry

lis
Wedding: 09/22/2007
Reviews: 6
4.7
out of 5.0
Quality of Service: 4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

So nice and unique

Reviewed On:
10/10/2008

Services Used:
Jewelry

gigglegrl2408
Wedding: 09/08/2007
Reviews: 5
4.4
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value For Cost:3.5 out of 5.0(3.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Long's Jewelers in Mass was fantastic. They worked with us right down to the very day of the wedding. We had picked a few rings and then decided to change our mind twice along the way. They were so willing to accomodate our needs of pricing and style even though we made various changes along the way. They always greeted us with a smile and we always left with a smile (especially me!) We purchased my engagement ring, both wedding bands and my husband purchased my wedding day present (diamond necklace) from them as well. We always use Long's in Burlington for any jewelry needs... we have fun going there now, even if it's just to look around.

Reviewed On:
10/29/2008

Services Used:
Jewelry

emdk
Wedding: 08/05/2007
Reviews: 5
4.8
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

Don't miss the vendor's event at the end of March each year! Greatest deals!

Reviewed On:
08/16/2008

Services Used:
Jewelry

Kimberly
Wedding: 09/21/2006
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We were lucky enough to work with the owner. What a great guy!

Reviewed On:
11/19/2007

Services Used:
Jewelry

bostonbride0806
Wedding: 08/12/2006
Reviews: 5
4.6
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

We worked with Joyce from Long's, who was amazing! Also, their selection (especially during wedding band weekend) was incredible. My husband got the engagement ring there, and we found the perfect wedding rings for us both too! Their diamonds are extremely high quality.

Reviewed On:
02/22/2008

Services Used:
Jewelry

mrsrobinson
Wedding: 08/15/2004
Reviews: 5
4.8
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

My husband's platinum band was offered to us at a most reasonable price.

Reviewed On:
08/07/2008

Services Used:
Jewelry

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